The Journey to Forwrd.ai
At WalkMe, Kobi and his team faced the daunting challenge of predicting churn and enhancing customer success efforts. The complexity and time required to set up AI models and infrastructure brought to light the need for a more efficient solution. Thus, Forwrd.ai was born—a platform designed to automate complex processes like lead qualification and churn prediction, empowering businesses to leverage AI without the burden of extensive technical expertise or infrastructure.
Hyper Automation Unveiled
Data: The lifeblood of any AI system, providing insights necessary for informed decisions.
AI: The brain that analyzes data, predicts outcomes, and suggests actions.
Automation: The muscle that executes actions suggested by AI, completing the loop of hyper automation.
Forwrd.ai distinguishes itself by offering a seamless integration of AI capabilities across a business's technology stack. Whether through direct integration with tools like Salesforce and Marketo or by leveraging existing data warehouses, Forwrd.ai ensures agility and adaptability, tailored to each business's unique needs and processes.
The Future of Hyper Automation
The fusion of AI, data, and automation heralds a new era of business efficiency and effectiveness. Kobi Stok and Forwrd.ai exemplify the transformative power of hyper automation, turning challenges into opportunities for growth and innovation.
AI & Energy Misalignment
Amidst the excitement, of AI, there is a crucial question you need to be asking yourself: Am I directing my energy effectively when it comes to AI?
When you begin to think about implementing AI, it's essential to shift your mindset beyond experimenting with AI. Instead, prioritize making a concrete impact on your business. It's about building core solutions that resonate with your business objectives and drive real results.
Companies should scrutinize their AI initiatives through the lens of direct business impact. If the efforts aren't yielding substantial outcomes, it's time to realign strategies and focus on solutions that truly make a difference. By doing so, businesses can unlock the full potential of artificial intelligence and witness transformative results firsthand.
Final Thoughts
Want to learn more on hyper automation and AI? Check out the full episode here.